IT Analyst - 2nd Line Support

Permanent
  April 02, 2024
  IT Analyst - 2nd Line Support   Aberdeen   £30,000.00 - £35,000.00
IT Analyst - 2nd Line Support

Job Description

We are supporting our global client who is seeking an IT Support Analyst with 2nd line experience. This is an excellent opportunity to join an organisation who offer excellent training and development while you work in a highly regarded IT team. You will provide support to your clients focusing on 2nd line issues. To do this, you will have previous experience working within an IT Service support team having covered 1st and some 2nd line delivery. You will have good exposure to Microsoft windows and office suite. You will pride yourself on helping clients technically as well as showing them you have a passion for delivering a great service.

The opportunity is based in Aberdeen, with a hybrid model of working which is very flexible. This role comes with the excellent benefits you can expect from a global business; with a 37.5 compressed working week, multiple staff benefits and a company bonus scheme.

Benefits

  • Cutting Edge Technology
  • Excellent Working Environment
  • Great Benefits Package

Job Requirement

  • Previous experience working within an IT Service support team having covered 1st and some 2nd line delivery.
  • Good exposure to Microsoft windows and office suite.
  • A passion for delivering a great service.