IT Support Analyst

Full time
  August 27, 2021
  IT Support Analyst   Aberdeen   £30000 - £45000
IT Support Analyst

Job Description

IT Support Analyst

Our client is a technology consultancy providing cloud solutions to all types of businesses around the globe and they're looking for an IT Support Engineer to join their expanding support team.
This role will suit someone who has experience working in a helpdesk environment, being client-facing and also had exposure to project work.

The Person

To be considered as an IT Support Analyst you will have the following experience:

  • Strong troubleshooting skills - 1st, 2nd and 3rd line support experience
  • Excellent customer service skills - Good experience working directly with clients and customers
  • You will be passionate about technology
  • A strong all-rounder who can provide both hands on and hands-off technical skills to the wider team and business.
  • Experience Migrating On-Premise Email to Office 365
  • Experience with Microsoft Cloud based systems - O365/Cloud/Azure

What's on offer

This is a great opportunity to work in a relaxed and empowering environment. You will gain exposure to cutting edge technology and receive excellent training. If you are disillusioned being a number in your present position or a difficult working culture this would be a refreshing change. If you were successful in the interview process, you would be part of a team where you can make a real difference.

If you are interested in this IT Support Analyst position, please apply.

Benefits

  • Exposure to cutting edge technology
  • Relaxed and empowering environment
  • You would be part of a team where you can make a real difference.

Job Requirement

  • Strong troubleshooting skills - 1st, 2nd and 3rd line support experience
  • Excellent customer service skills - Good experience working directly with clients and customers
  • Experience with Microsoft Cloud based systems - O365/Cloud/Azure