Lead Support Analyst

Full-Time
  June 27, 2022
  Lead Support Analyst   Edinburgh / Remote   34K
Lead Support Analyst

Job Description

Are you a Support Analyst looking for a spectacular change, who wants to work for a highly respected client that are offering a brilliant benefits package, remote working within a relaxed culture?

The successful candidate will oversee the Helpdesk, provide in-depth analysis, contribute to the ongoing development of various systems, form excellent working relationships across the business and facilitate the identification, production and delivery of training to systems users throughout the business

The Role:

  • Understanding of Data Bases and reporting tools
  • Understanding of software development and deployment processes
  • Ability to document processes
  • Experience in administrating multiple business information systems

This is an excellent opportunity for a Lead Support Analyst to join a very prestigious client and we look forward to hearing from you!

Apply for more information

Benefits

  • Brilliant Benefits Package
  • Remote / Hybrid Working
  • Relaxed Culture

Job Requirement

  • Experience with documentation and reporting tools
  • Excellent technical problem solving skills within a business environment
  • Excellent customer service skills
  • Understanding of databases