Systems Analyst

Permanent
  October 07, 2021
  Systems Analyst   Edinburgh   £27K
Systems Analyst

Job Description

Systems Analyst

An exciting opportunity has arisen for an enthusiastic Systems Analyst to join our prestigious and reputable client of ours based in Edinburgh. The successful candidate will be a key part to the application support team, analysing, developing and improving their systems.

This is a remote role with the ability to get into the Edinburgh office when required.

The Role

The System Analyst is responsible for providing professional support and troubleshooting to the day to day activities within the organisation, in relation to a variety of departments and activities.

The role supports the ongoing development of systems functionality by contributing to analysis of business processes and procedures.

Responsibilities

  • Monitoring helpdesk day to day
  • 1st line support
  • Supporting the analysis of business processes and procedures
  • Supporting projects, initiatives and long-term goals of the organisation
  • To identify, document and deliver training to systems users
  • Undertaking testing and rolling out of new systems functionality as it evolves
  • Provide short- and long-term technical solutions.

Requirements

  • Experience of helpdesk and ticketing systems
  • Strong analytical and technical problem-solving skills
  • Ability to provide support to business users at a variety of levels
  • Ability to follow processes and guidelines
  • Enthusiastic to learn new technologies and improve processes
  • Strong knowledge and experience of Microsoft 365
  • Knowledge of reporting tools such as Crystal reports or Power BI

This is a fantastic opportunity for Systems Analyst to learn and grow within a prestigious organisation. They offer a great work/life balance as well as a great benefits package. If you are interested in finding out more, please apply.

Benefits

  • Prestigious organisation
  • Remote working
  • Excellent work/life balance

Job Requirement

  • 1st line support
  • Supporting the analysis of business processes
  • Knowledge of Crystal reports or Power BI