Global Commercial Process Manager

Grace May is partnering with a leading international organisation to appoint a Global Commercial Process Manager, a key role designed to establish and embed best-in-class commercial processes across a complex, global business.
Operating at group level, this position sits outside of regional commercial teams, with a remit focused on standardisation, optimisation, and strategic alignment. The successful candidate will play a central role in defining how the organisation approaches commercial operations on a global scale.
This is a high-impact appointment offering the opportunity to influence structure, governance, and performance across multiple regions and product lines.

The Role
You will be responsible for designing, implementing, and continuously refining global commercial frameworks, ensuring consistency and efficiency across international operations.
Acting as a connector across regions, you will bring structure, insight, and alignment to a diverse and evolving business landscape.
Key areas of focus include:
• Development and ownership of global commercial processes, frameworks, and governance models
• Driving consistency and best practice across regions, product lines, and business units
• Partnering with international stakeholders across Europe, Africa, Asia, and the Americas
• Analysing current commercial practices to identify efficiency gains and performance improvements
• Supporting the integration of new products and business areas into established global frameworks
• Acting as a central point of coordination to ensure alignment, communication, and knowledge sharing
• Leveraging data and insight to inform process optimisation and strategic decision-making
• Contributing to the development and implementation of systems, tools, and digital enablers that support commercial excellence

We are seeking a structured, analytical, and commercially aware professional with the ability to operate effectively within a global, matrix organisation.
You will bring:
• Experience within a commercial, operational, or business-focused role, ideally in an international environment
• A highly process-driven and analytical mindset, with strong attention to detail
• A clear understanding of commercial dynamics, customer behaviour, and business operations
• The ability to engage with both commercial and technical stakeholders, bridging gaps between strategy and execution
• Strong stakeholder management and communication skills, with experience working across multiple regions and cultures
• A proactive approach, with the capability to influence, structure, and improve ways of working

The ideal candidate will have the following opportunity:
• A key role in shaping global commercial best practice
• Exposure to senior stakeholders and international leadership teams
• A collaborative and forward-looking environment
• The opportunity to deliver tangible, organisation-wide impact
• Strong long-term career development potential

• Excellent benefits package
• High-impact role with real ownership
• Opportunity to shape a critical system from inception